The risk admin role is a requirement for assigning the Risk Response task. Extend ServiceNow ® workflows and create new ones with out-of-the-box, reusable flow components. Spectacular. Avoid using DOM (manipulating elements via the Document Object Model) Use UI Policies instead of Client Scripts. 3 © 2021 ServiceNow, Inc. ServiceNow is a cloud-native platform that provides a diverse array of IT Service Management (ITSM) solutions and workflow automation tools tailored to enterprise applications. Steps. Advances in communication, accessibility, automation, data analysis, cloud computing, and more have created a universe of. None of those answers are correct. Security operations is the merger and collaboration between IT security and IT operations, which prevents silos within the. 2% market share. You can allow a set of users to access only specific records by creating user groups on the GRC tables. Developer Build, test, and deploy applications. See moreServiceNow has a GRC component that enables enterprises to automate and gain a wider view of all governance, risk, and compliance processes in a simple. Hands-on experience in technical implementation of IT Service Management (ITSM), IT. I will continue to add more with my research. One UME can contain actions from one or more system applications. I paid to drive myself 9+ hours for the interview. Keep your hybrid workforce engaged and productive. Compare. B. ServiceNow App Engine Studio Interview Questions. Application error: a client-side exception has occurred (see the browser console for more information). You can also talk about how you would use those skills to help the team succeed. Learn More View Demo. Interview Questions. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of. The right framework provides a set of standards and a plan. Organizations tend to make the same common mistakes when implementing GRC. GRC: Integrated Risk Management (IRM) Fundamentals - Now Learning. Patterns are pre-defined scripts that can be used to extract specific information from scan results and create records in the CMDB. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. ServiceNow interview details: 1,422 interview questions and 1,229 interview reviews posted anonymously by ServiceNow interview candidates. The process took 4 weeks. It confirms that you know how to assess risk, establish security requirements and create documentation using a broad. Using features, such as. Introduction of Governance, Risk & Compliance(GRC) in ServiceNow | Overview of GRC Module in ServiceNow - GRC is very important module of ServiceNow. Click Save. This section provides a huge collection of SAP GRC Interview Questions with their answers hidden in a box to challenge you to have a go at them before discovering the correct answer. To impersonate a user, use the Create a User test step to create a user with specified roles and groups for the test. In this course, you will configure ServiceNow to be both a web service provider and a web service consumer. co. 3. HR inquiry with the recruiter 3 rounds of interviews 1. They are: Managing Directors Audit Team Compliance Officer IT Team Reporting auditor Risk. ServiceNow GRC module is a robust framework that automates the process among intra and inter-business groups, by keeping the dependencies in mind and by creating better management of flow of work vs time. With ServiceNow® Surveys, you can create surveys and collect responses around various aspects of service delivery, right from within the ServiceNow platform. Please let me know if you have any questions. Both the interviewers were new to Deloitte Denmark. The ServiceNow GRC module is a solid framework that streamlines processes between intra- and inter-business groups while trying to keep interconnections in mind and enabling for better management of work flow vs. The current CEO of the company is Bill McDermott. Apply to Servicenow Developer, Systems Administrator, Software Architect and more!Create a knowledge article - Product Documentation: San Diego - Now Support Portal. According to research SAP GRC has a market share of about 2. Create personal portfolios to collectively manage your services, applications, and products. Combine HRSD with other products and apps to create a powerhouse employee experience platform. It is one of the most important topics for interviews, and one must…. April 23, 2020. Discover Solution Watch Video. i’m currently an External IT auditor for a big 4 firm . Catch it in action and explore our entire demo library. 2. GRC Interview Questions. 38K Salaries (for 1K job titles) • Updated Nov 20, 2023. Get Started Get the latest ServiceNow. They are commonly thought of as a menu structure that incorporates specific functions for providing services such as transactions, reports, and. What is risk vulnerability and threat. Tip #4: Complete a mock interview with at least two different people. Tip 1 : Go through all the previous interview experiences from Codestudio and Leetcode. ServiceNow BCM process consists of several key stages: Setting up Libraries: A set of basic configurations need to be set up to establish the dependency mapping. Founded in 1999, the company provides tools for use in risk, compliance, audit and ESG management processes. Free interview details posted anonymously by Deloitte interview candidates. Employees may not have access to all relevant GRC artifacts pertaining to them. Should know and highlight working of Incident, Security Incident, Major Incident Management, Security incident, Security Service request, Integration with security tools ex-. ServiceNow Learn about the primary features and roles included in ServiceNow's GRC suite of applications (GRC: Policy and Compliance, GRC: Regulatory Change Management, GRC: Risk Management, GRC: Advanced Risk, and GRC: Advanced Audit). If they have access to sensitive data they could be a security risk, if they provide an essential component or service for your business they could introduce operational risk, and so on. They then called me in for an in-person interview for round 2. You can list some examples of working with the platform in various positions. 1) Design “Minesweeper” Game. ServiceNow BCM Process Overview. It provides real-time insights into an organization’s compliance posture and risk exposure. , Fujitsu , Deloitte , MorganFranklin. Technical Round (5 Questions) Q1. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. should focus on key user flows or process flows within your ServiceNow applications. 58. ServiceNow SecOps Resume. See what Governance, Risk, and Compliance (GRC) can do for you. Boost productivity with automated, cross-functional workflows; artificial intelligence; and consumer-like user experiences. Hyperautomation and Low-Code. Learn about Gen AI with ServiceNow. Logic behind its evaluation. Link end-to-end digital workflows to popular business apps with ready-made Integration Hub spokes. 9. It offers a single system of record for IT services, operations, and business management. What is the use of GRC Risk Management? Ans: SAP GRC Risk management allows you to manage risk management activities. If you are looking for ways to improve your #GRC,#audit #consulting Knowledge, check out this video. Being the Gartner’s Magic Quadrant leader in IT Risk Management, ServiceNow GRC Solution effectively manages the risks from cybersecurity, IT, Compliance, internal policies, or vendor. ServiceNow Admin Interview Questions. ↳. In this article I have shared ServiceNow Software Engineer Interview Questions or ServiceNow interview questions of 1-3 years of experience. What is the CGRC certification? The (ISC)² Certified in Governance, Risk and Compliance credential — formerly known as the Certified Authorization Professional (CAP) — validates your understanding and skills within the field of GRC. Manage risk and resilience in real time. Interview Questions. Developer Build, test, and deploy applications. Vendor management is a broad banner, encompassing essentially all of the activities that an organization may engage in when interacting with its suppliers. GRC can also refer to an integrated suite of software capabilities for implementing and managing a GRC program in an enterprise. The Common Controls Hub API allows ServiceNow GRC direct access to the shared Authority Document lists you’ve saved in the CCH. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. What implementations have you done? For this ServiceNow interview question – it might be helpful for you to make a list beforehand. Track, aggregate, and visualize key performance indicators and trends with real-time reporting. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. The important domains that the CIS-Risk and Compliance Exam covers are: GRC Overview 10%. ServiceNow Interview Questions. ServiceNow SecOps Resume. Manage risk and resilience in real time. 0 Governance, Risk, and Compliance (GRC) Overview 1. Solutions Products Platform Customers. Boost productivity with automated, cross-functional workflows; artificial intelligence; and consumer-like user experiences. Rating: 4. Make your next GRC job interviews not nerve-wracking. Tip #3: Do extensive research on the company. Prevent fraud and information security risks through real-time monitoring. 6. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. GRC: Integrated Risk Management (IRM) Fundamentals. You can explore a few more interview questions. When performance begins to lag, errors manifest themselves, or security or. So, You still have the opportunity to move ahead in your career in SAP GRC. 5. ServiceNow Governance, Risk, and Compliance The business and IT challenge Managing risk and compliance with a manual, siloed and reactive work model is no longer effective as the global regulatory environment continuous to evolve, forcing changes across your organization. Tip 1 : Have at-least 2 good projects explained in short with all important points covered. This section contains Fundamental Interview Questions of ServiceNow. what is static variables 2. Governance, Risk, and Compliance K20 Book of Knowledge. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. HR inquiry with the recruiter 3 rounds of interviews 1. The product provides continuous, collaborative, and contextual alignment across every level of your organization. . A ServiceNow partner is the vendor you work with to implement and capture value from ServiceNow ®. Manage risk and resilience in real time. UI Builder is a What You See Is What You Get (WYSIWYG) web experience builder. Types of ServiceNow Integrations. Achieving optimal efficiency is the primary aim of the IT sector today. Interviewers may start the discussion with basic questions. Problem Management Real Time Scenarios: 1. Governance, Risk, and Compliance. We would like to show you a description here but the site won’t allow us. Watch bite-sized videos instantly. Knowledge contributors can create and edit knowledge articles within a knowledge base to share information across your organization. SAP GRC Online Quiz. Manage risk and resilience in real time. Definition of SecOps. Configure HR criteria, User criteria, document templates, and HR Profiles. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Reduce customer effort and improve your bottom line. 1 GRC Overview 10%. GRC Interview Questions. Queue: A queue is a collection of items that are added and withdrawn in accordance with the first-in, first-out (FIFO) principle. Sustain and grow value by implementing the right reference architecture and prerequisites. Open a risk statement or policy statement. SAP GRC Interview Questions and Answers 1. Most of the opening are from Big companies, some of the names are Deloitte, Cognizant, Accenture, Infosys, Fidelity, HCL, Capgemini, UHG, Fujitsu etc. Manage risk and resilience in real time. ServiceNow interview details: 1,422 interview questions and 1,229 interview reviews posted anonymously by ServiceNow interview candidates. 5m from new cross or up-selling opportunities. Developer Build, test, and deploy applications. Impact Accelerate ROI and amplify your expertise. This article is dedicated to interview questions related to App Engine Studio and application development in ServiceNow. Run ITAM where you plan, service, and operate IT—on one platform, one data model, and one architecture. Capgemini Servicenow Developer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 2 candidates interviewed with Capgemini. 0 Comments. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Filter Found 21 of over 1. What is Issue Tracking? - ServiceNow. The API also permits ServiceNow customers toIt’s a two-way process. Answer: ServiceNow Discovery uses patterns and MID Servers to customize and extend the capabilities of the tool. The 21 Best GRC Tools And Platforms In 2023. How to populate manager using Server side code. The important domains that the CIS-Risk and Compliance Exam covers are: GRC Overview 10%. Get with your key business stakeholders and go over the interview sequence below to. Information Technology Infrastructure Library is a collection of comprehensive practices for IT Service Management (ITSM), which focuses on IT services alignment with the requirements of business needs. Manager, Governance Risk and Compliance was asked. Glassdoor has 174 interview questions and reports from Grc analyst interviews. . 2. SAP Security and GRC (Governance, Risk, and Compliance) are critical components of an SAP system, responsible for ensuring the security and compliance of sensitive data and transactions. The 2014 ECAR study found that about half of the institutions surveyed had a formal IT governance program, but that "IT risk management and compliance programs are the exception rather than the rule. Become a certified application developer with the skills and knowledge to create ServiceNow applications that solve real business problems. Prioritize the backlog and plan your roadmap within the context of your service, app, or product. Assess, prioritize, and manage risks—plus solve problems on the spot. Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution. Reduce errors and costs, while increasing focus on higher-value tasks. Define Governance, Risk, and Compliance (GRC) and the internal and external influences that create a need for it. If you want to enrich your career and become a professional in Servicenow Administration , then enroll in " Servicenow Admin Training " - This course will help you to achieve excellence in this domain. ServiceNow Governance, Risk, and Compliance ( GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program. Modern IT systems are extremely complex, and often require a significant amount of oversight. Developer Build, test, and deploy applications. Pr ocedure to create a Workflow: Step1: Go to “Workflow/Workflow Editor”. Hello Developers! August is right around the corner and with it comes a lot of excitement. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. 1) What is ServiceNow? ServiceNow is a cloud-based IT Service Management tool. Too many organizations lack well-defined GRC programs or have the tendency to neglect funding them. 100% Refund Guarantee on all ServiceNow Exam Dumps You are not losing anything at DumpsOfficial as we offer a 100% money-back guarantee in case of failure in the ServiceNow certification exam. ITSM is a strategic approach to IT management, with a focus on delivering value to customers. ServiceNow Tutorial - ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. Short Description. When these. GRC (governance, risk management and compliance) software: GRC (governance, risk management and compliance ) software allows publicly-held companies to integrate and manage IT operations that are subject to regulation. ServiceNow is an American software company that was founded in 2003 by Fred Ludy and its headquarters is located in Santa Clara, California, United States. 2. 1. The Service Catalog is a self-service portal that allows users to request services and products from various departments within an organisation. It works seamlessly with your ServiceNow applications, delivering out-of-the-box value across the entire IT value stream—helping you to diagnose service outages,There are two ways to generate events: eventQueueScheduled () server-side API. The candidate selects one response which most accurately answers the question. It helps them to make many informed decisions for process improvements. IT operations management (ITOM) is the management and strategic approach to planning, building, and operating digital services, technology, components, and application requirements in organizations. This path establishes competence in implementing the GRC applications for integrated risk management (IRM) in the ServiceNow platform. Free Counselling : IN +91 9891953953 US +1 2099044506. Define Governance, Risk, and Compliance (GRC) and the internal and external influences that create a need for it. ServiceNow Governance, Risk, and Compliance is mostly suited for all the requirements related to Governance, audit and performance management. Get Started Get the latest ServiceNow. The important domains that the CIS-Risk and Compliance Exam covers are: GRC Overview 10%. But this is not easy as IT has to face many. IT governance describes the processes, strategies, and tools organizations employ to ensure effective use of IT to achieve goals and minimize risk. Related: SAP GRC Interview Questions (With Sample Answers And Tips) 8. uk. ServiceNow GRC Consultant. No enterprise-wide visibility/insight of GRC artifacts in terms of departments, categories, status, etc. Phase 2 – Integrating and automating workflowsEnroll now for a FREE demo on SAP GRC Training. Step3: Fill out the “Table” and “Name” fields. Track, manage, and resolve issues effectively. Computer Science, Electrical and Electronics Engineering, Electrical and Communication Engineering, and Electrical and Instrumentation Engineering were eligible to apply for their profile. An Event Management support plug-in for Security Incident Response inundated regions of information security with data parsed from events in the system. GRC assessment is very difficult, if not possible. This section provides a great collection of SAP GRC Multiple Choice Questions (MCQs. ServiceNow Governance, Risk, and Compliance is mostly suited for all the requirements related to Governance, audit and performance management. ServiceNow is a company that provides service management software as a service. The Cloud Cybersecurity analyst is a security governance, risk and compliance role. Learn More View Demo. Study materials posted 1 Answers. This article will dive deeper and look at how domain separationCommunity Ask questions, give advice, and connect with fellow ServiceNow professionals. I have made my best attempt to list down all the possible questions using my knowledge of the platform and some prior working experience. How to Prepare for ServiceNow Interview Questions. eases everyday duties and reduces human mistakes. To succeed, organizations must improve resilience and prepare for disruption to. Expanded gradual income, coming in $3. These activities may include vendor sourcing and appraisal, contract creation and agreement, KPI and goal establishment, tracking, reporting, reviewing, security testing, risk mitigation. I was then called immediately after the application and was confirmed to be. Automated service ops. It is one of the most popular models used by organizations. The CGPA cut-off was 7. Tip 2 : Do at-least 2 good projects and you must know every bit of them. Employers ask this question to see if you can work well with others in a team setting. The ServiceNow Integrated Risk Management suite enables appropriate interaction and. Impact Accelerate ROI and amplify your expertise. ServiceNow Governance, Risk, and Compliance (GRC) is helping companies of all kinds get more out of their data, with the Now Platform®. They handle tasks like architectural changes, integrations, and new. Hear insights from ServiceNow experts – Bryce Schroeder and Diego Regules – about how others are using GRC. They asked me all the technical related questions. Debugging best practices can be classified into two main areas: Server-side vs. In this article I have shared ServiceNow Software Engineer Interview Questions or ServiceNow interview questions of 1-3 years of experience. 1) What is the SAP GRC? 2) Define Derived role in GRC? 3) Define the. Dear readers, these SAP GRC Interview Questions have been designed specially to get you acquainted with the nature of questions you may encounter during your interview for the subject of SAP GRC. SAP GRC Interview Questions. Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources. Dive Deeper with ITSM. Reference Architectures. ServiceNow <p>The CIS-Risk and Compliance certification is an online or onsite proctored exam. Core Highlights of Our ServiceNow Training. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. Pop quiz style interview to test (Database, Java, Javascript, HTML, CSS, Integrations (REST, SOAP), and ServiceNow technical knowledge. Interview. Governance, risk, and compliance (GRC) provide organizations the confidence and tools they need to operate their businesses without overstepping regulatory bounds. The SAP GRC access control uses UME (user management engine) to control the user authorization in the system. The ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC) exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow Human Resources suite of applications. December 9, 2010. Keep up with new entrants and disruptive. Technical Round (4 Questions) Q1. I am sharing the link below of the same: ServiceNow Interview Questions for 1 to 3 Years of Experience. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. Learn more . It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools . Employee experience platform. — Best GRC tool for dependency visualization. Join our Technology Partner Program to sell and distribute applications. Hyperautomation and Low-Code. Governance, Risk, and Compliance. Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for. 2 Requires at least two asset management products. ServiceNow Governance, Risk, and Compliance (GRC) is an integrated suite within the ServiceNow platform that helps organizations manage their compliance and risk obligations. Build clearly defined, continuously adaptable plans. organizations embark on governance, risk and compliance (GRC) technology implementations or considering upgrading existing solutions. Scenario 1: There is a requirement to check if the caller title is the architect. ServiceNow requires the completion of the. Apply risk-based vulnerability management across your infrastructure and applications. Make sure you prepare an answer to this question as it is most commonly asked in compliance interviews. Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. Talent and skills alone cannot help you secure a good job but preparing beforehand for the interview. To succeed, organizations must improve resilience and prepare for disruption to. The follow-up question should be are we. Get Started. Increasing scalability, lowering risk, and slashing costs by $2. Windward Consulting. Rating: 4. Q. This was a pretty laid-back chat about my skills that pertain to the role. ServiceNow Attend GRC: IRM Implementation to learn the domain knowledge, technical aspects, and various process - Now Learning. Get Started Get the latest ServiceNow. FOR JUST KSh499. You will get well-formatted ServiceNow certification exam questions and answers in the pdf format according to the actual exam syllabus. This blog gives you a deeper insight into ServiceNow architecture, SaaS, IaaS, Paas, and its applications and how you can help your organization increase its efficiency and productivity. Eligibility criterianaServiceNow interview preparation:Topics to prepare for the interview - Data Structures, Competitive Programming, Databases, Java, Spring , Hibernate, Jenkins, AWSTime required to prepare for the interview - 2 MonthsInterview preparation tips for other job seekers. As per my experience good interviewers hardly plan to ask any particular question during your interview, normally. SAP GRC also enables administrators to make use of actions that represent the smallest entity of the UME role that a user can use to build the access rights. (a) 100 (b) 50 (c) 45 (d) 20 (e) 10. Q1. ServiceNow GRC Training Overview. A robust grc integrated risk management program within the organization will keep the board of directors updated on the current risk status. 2) Multiple Select (select all that apply) For each multiple-select question on the exam. . It was a disappointing interview for me, that Deloitte let two freshers with no experience interview candidates. Through constant monitoring and automation. This is achieved by creating streamlined, automated processes between key organizational areas of governance, including HR, IT and Finance. In addition to the certifications, the ServiceNow Architect should have the following skills: Deep knowledge of ServiceNow solutions. Interview questions were easy, no technical questions just behavioural questions and asked for examples. Entity Scoping 25%. For Technical. Tip 2 : Do at-least 2 good projects and you must know every bit of them. Get answers to your questions and discover how ServiceNow. 2. Drive efficient and productive compliance with ServiceNow GRC. GRC: Vendor Risk Management is covered in a separate GRC learning path. I interviewed at ServiceNow. Pop quiz style interview to test (Database, Java, Javascript, HTML, CSS, Integrations (REST, SOAP), and ServiceNow technical knowledge. Managed compliance product and service reseller review program, including development of. Basic Interview Questions 1. It includes features like service mapping, event management, orchestration, cloud management, discovery, and operational intelligence. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. . You must have contribute access to at least one active knowledge base. About this Path. 2K. Vulnerability data is pulled from internal and external sources, such as the National Vulnerability Database (NVD) or third-party integrations. I interviewed at Deloitte (Manila, Manila) I took a live coding assessment test, then I was interviewed about things I put on my resume and past works and projects. See the high-level diagrams of product and platform capabilities that support your business needs. What implementations have you done? For this ServiceNow interview question – it might be helpful for you to make a list beforehand. ServiceNow App Engine Studio Interview Questions. Service Level Agreement (SLAs) FAQs - Support and Troubleshooting - Now Support Portal. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Nasdaq BWise. This is the second consecutive year that ServiceNow has been positioned as a Leader and is recognized in the report for market understanding, product offering strategy, and sales execution &. Define primary GRC roles and responsibilities4. Stay updated with our newsletter, packed with Tutorials, Interview Questions, How-to's, Tips & Tricks, Latest Trends & Updates, and more Straight to your inbox! Subscribe. delivery agent. . Interview. Implement the agile security responses you need to keep them in check. 74K subscribers Subscribe 198 19K views 2 years ago Introduction of Governance, Risk & Compliance (GRC) in ServiceNow | Overview of GRC Module in. +2+1. Third-party risk management (TPRM) definition. ServiceNow, the leader in IT management solutions, has the answer. That includes administrators, technical consultants, and architects who build configuration on an instance. 5. Manage risk and resilience in real time. Q7. A whole new school year, the grand finale to the FIFA Women’s World Cup, and the next release of ServiceNow - Vancouver! If you are a new user of the ServiceNow platform, let’s do a quick run down of what a release season means for you. Manage risk and resilience in real time. var caller = g_form. Discover interactive, self-paced training to help you become a certified ServiceNow professional. This article is dedicated to interview questions related to App Engine Studio and application development in ServiceNow. It will be helpful for ServiceNow Developer. 1 Includes SaaS License Connections and direct‑to‑vendor SaaS integrations. Partner organizations often have access to a large knowledge base from previous engagements and provide critical skills that are required for successful technical deployments. 4 Groups and RolesServiceNow is a fast-growing service management provider that went public in 2012. ServiceNow GRC is a comprehensive platform that enables organizations to streamline and automate their governance, risk management, and compliance processes. +44 (0)20 7303 7735. Learn more about ServiceNow. Engage frontline users with frictionless experiences on a single platform. Demonstrate the primary features of the GRC suite of applications from the end user perspective. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. It allows for increased productivity, lower costs, and improved end-user satisfaction. Managed compliance product and service reseller review program, including development of. 2%. what is a array 3. Discuss. . What is offline risk analysis? Ans: Offline Mode Risk Analysis process is performed with the help of the Risk Identification and Remediation module in SAP GRC Access Control Suite. Name Dates; ServiceNow Training: Nov 25. service offerings to multiple customers on a single instance of Service Now. Open a risk or control. 3. 3. 9. We used this phase to tune our processes and identify areas for automation and improvement.